| Company Name | Active Global Respite Care Pte Ltd |
|---|---|
| Company UEN | 201315332W |
- Report directly to the Home Care Team Lead. - Answer client inquiries on all Home Care services provided by the organization. - Provide accurate information to clients on policies, procedures and service. - Following up promptly and communicating to all parties the statuses of work-in-progress in a timely and accurate manner. - Schedule staff and clients for the respective services. - Ensure prompt and accurate documentation for all applications and processes from start to finish including filings. - Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner. - Ensure prompt issuing of invoices and accuracy in collection of payables. - Ensure all organization requirements and SOPs are adhered to. - Participate and represent on behalf of the company’s services with confidence. - Communicate clearly and appropriately with clients, business partners, always speaking with the understanding of tone and choice of words. - Any other duties assigned.
- At least 1 year of experience in an operational capacity in customer service and administrative roles preferable. - Diploma or Degree in any field. - Takes initiative and able to be flexible while adhering to SOPs at the same time. - Proficiency in Microsoft Office Suite applications. - Good command of English (Written & verbal). - Experience in healthcare would be advantageous. - 5-days work week including rotational Saturdays. - Must be ready to answer urgent client queries at any time.
| Job Title | Home Care Executive |
|---|---|
| Salary | SGD2,200.00 - 2,800.00 |
| Employment Type | Full Time |
| Working Experience | 1 Years |