Sales Support Senior Officer / Executive

Job Detail

1. Supporting local and key accounts 2. Liaise and coordinate with Yusen global offices/agents with regards to sales-related enquiries and routing orders received. 3. Provide in-house support to the Sales Personnel in handling sales quotations, RFIs, SOPs, RFQs and enquiries pertaining to targeted and current accounts. 4. Follow-up on client quotations and enquiries within stipulated time period 5. Generate weekly/monthly reports for customers, in accordance to their requested format 6. Follow up on clients' outstanding payment in terms of escalations, invoice verification issues and handle rate disputes. 7. Maintain customer tariffs in server 8. Manage FMC filing and rates maintenance for accounts with which we are the Business Owner 9. Arrange credit facility approval on behalf of Sales Personnel for new clients 10. Follow up and arrange triangle shipment billing instructions with respective business units 11. Facilitate Sales Personnel on preparation of periodic business reviews 12. Perform other job duties as requested by the Immediate Superior / HOD.