Senior Baker (BreadTalk/Wu Pao Chun)

Job Detail

General Responsibilities Maintain a clean, organised, and hygienic workstation and contribute to the overall cleanliness of the kitchen and outlet environment, in adherence to food safety and hygiene standards Use appropriate tools and equipment for designated purposes (eg color-coded cloths for different surfaces, designated knives for specific tasks) in line with Standard Operating Procedures (SOPs) Independently set up workstations and perform assigned roles with minimal supervision, ensuring operational readiness Perform quality control checks to ensure products meet internal standards; identify and reject defective or inferior products promptly Dispense and display baked goods in an organised, appealing, and timely manner to ensure freshness and visual presentation Maintain a friendly and professional image at all times when interacting with customers; act as a positive brand ambassador Ensure outlet cleanliness, including display areas, floors, and common areas, is consistently upheld to meet hygiene and brand standards Clean and sanitise trays and tongs regularly as part of daily housekeeping routines and hygiene compliance Handle customer requests and enquiries courteously and efficiently, providing accurate product or service information as needed Manage cake bookings and enquiries, ensuring customer requirements are accurately captured and communicated Coordinate cake orders, packaging, and deliveries, liaising with internal teams to ensure timely and accurate fulfilment Kitchen Responsibilities Topping Section Prepare toppings for various bread and Danish products in accordance with standard operating procedures (SOPs) Prepare Euro bun toppings (where applicable, depending on outlet) Handle ingredient and filling preparation for all types of bun products Develop product knowledge and understand the ingredients used in each item Execute dispensing duties efficiently, ensuring freshly baked products are displayed in an organized and timely manner Table Section Apply appropriate ingredients for each product, ensuring accuracy and consistency Follow portion guidelines, ensuring correct ingredient weights per product Perform dough shaping for Sweet Buns, Danish, Euro-style, and Toast products Fill sweet breads according to recipe specifications and presentation standards Oven Section Set and monitor baking temperatures and durations specific to each product Acquire in-depth knowledge of each item prior to baking to ensure quality outcomes Ensure all product types—Sweet Breads, Danish, Euro, and Toast—are baked in accordance with quality and consistency standards