Service Crew (Toastbox)

Job Detail

General Duties Responsible for daily food preparation, customer service, cleaning, and overall store hygiene maintenance. Ensure all duties are carried out in accordance with standard operating procedures (SOPs) and food safety guidelines. Job Stations Cashier Station Accurately take and process customers’ orders using the Point-of-Sale (POS) system. Handle all types of transactions efficiently, including cash, card, voucher redemption, and discounts (e.g. promotions, staff meals). Perform key POS functions such as voiding transactions and reconciling sales during peak hours. Support the Coffee Maker in preparing and serving cold beverages. Toast Station Prepare toasted bread items according to customer orders and recipe standards. Ensure consistency in quality, taste, and presentation. Kitchen Station Assist in preparing ingredients and assembling Asian Food Delights as per orders. Monitor ingredient levels and ensure sufficient stock is available throughout the day. Follow recipes and SOPs to maintain food consistency and hygiene. Other Responsibilities Perform housekeeping duties, including clearing trays, cleaning tables, and washing crockery and utensils. Maintain a clean and organised store environment at all times. Attend to customer needs courteously and professionally, ensuring customer satisfaction. Perform any ad hoc duties as assigned by the Supervisor or Manager.