Senior Property Executive (IFM)

Job Detail

As this role pertains to public space management, the successful candidate should be prepared to undertake shift work when necessary. (Note: The duties outlined below are not exhaustive and may be subject to change as required). - Supervise maintenance workers and contractors on service facilities, conservancy work, and related maintenance activities. - Manage and administer the Permit-to-Work (PTW) system effectively. - Manage emergency and ad-hoc repairs, breakdowns, and troubleshooting activities. - Provide technical support, act as an authorised person, and coordinate between the Main Contractor and Client. - Handle customer service-related matters by ensuring timely and professional responses to feedback from tenants or members of the public. - Coordinate, manage, and monitor all corrective and preventive maintenance programmes to ensure timely execution. - Attend to complaints and feedback from tenants, ensuring follow-up actions are taken promptly. - Investigate and report tenancy infringements committed by tenants. - Assist in conducting surveys and data collection exercises as required by the Client. - Attend to other duties as assigned from time to time by the Client or Management.