| Company Name | Alexandra Hospital |
|---|---|
| Company UEN | 53360086C |
Ensure clinic’s and ward's operational and procedural area readiness based on desired service standards. Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider’s information for billing. Handle registration, admission, discharge and transferring of patients into wards, which includes creating and maintaining proper personal records of patients without compromising any data and safety breaches. Making internal and external appointments for patients as per ordered by doctors. Provide basic financial counselling to patient and next-of-kin when requested. Manage stock inventory within the assigned clinic or ward. Provide chaperone assistance to doctors/nurses and prepare consultation documents. Perform any other ad-hoc administrative duties and responsibilities that may be assigned from time to time.
Minimum GCE “O” Levels qualification or equivalent. Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage. Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage. Able to multitask and work in a fast-paced environment. Candidates should be comfortable/flexible with working in a hospital setting and in different clinics/wards when needed. Prior experience in hospitality or service industries will be an advantage. Working schedule: 5 days’ work week (Monday to Sunday, including Public Holidays) on rotating shifts. Earliest shift starts from 8am to 5:30pm, and latest shift starts from 12pm to 9:30pm. Candidates that are able to commit to work 3 rotating shifts (Monday to Sunday, including Public Holidays, and midnight shifts) are welcomed to apply. This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.
| Job Title | Patient Service Associate (SOC) |
|---|---|
| Salary | SGD1,800.00 - 2,400.00 |
| Employment Type | Full Time |
| Working Experience | 0 Years |