Senior / Patient Service Associate (Patient Experience Office)

About Company

Company Name Woodlandshealth Pte Ltd
Company UEN 201426682D

Job Detail

Perform counter duties such as application of medical records,registration of elective admissions, general admission queries, referrals to Medical Social Services and etc Manage patient / Next of Kin’s feedback and enquiries Provide information and concierge services Ensure all information is kept confidential, compliance of work policies, procedures and internal controls Reconcile daily monetary transactions Lead quality improvement projects and initiatives Promote use of automated or self-help services Perform any ad-hoc duties as assigned

Job Requirements

Possess at least O levels with minimum 1 to 2 years of customer service experience Able to work in a fast-paced environment Possess the ability to speak two or more languages / dialects will be an advantage Organised with good communication and interpersonal skills Able to work Shift Work and alternate Saturdays

Job Title Senior / Patient Service Associate (Patient Experience Office)
Salary SGD1,600.00 - 3,000.00
Employment Type Full Time
Working Experience 0 Years