Quality Assurance Engineer

Job Detail

- Support the business, particularly the Engineering Director, with engineering compliance, Health and Safety and vehicle maintenance audit requirements; - Coordinate an on-going schedule of internal engineering maintenance audits centred on monitoring compliance with LTA requirements; - Provide the senior executive with regular updates on engineering maintenance audit reports, and if issues exist adopt a supportive and coaching approach to ensure that issues are rectified and to prevent recurrence; - Perform follow-up audits to ensure audit recommendations have been implemented; - Work with purchasing staff to establish quality requirements from external suppliers; - Ensure vehicle inspection and repair processes meet international and national standards; - Identify ways to reduce waste and increase efficiency; - Monitor performance by gathering relevant data and producing statistical reports; - Generate and publish reports that summarise engineering maintenance compliance audit findings, safety issues and contractor performance as well as identify any key issues that need to be brought to management’s attention; - Generate, develop and integrate preventative maintenance and servicing schedules; - Identify technical issues arising from operational experience and generate solutions either internally or through the vehicle manufacturer; - Conduct complete cost analysis investigations identifying and implementing improvements including (but not limited to) monitoring the life span of high value units and analysis of early life failures; - Devise, review and continuously update vehicle diagnostic procedures, work systems and overhaul procedures; - Identify training requirements covering new technology at both depot shop floor and management level. This will involve supporting the implementation and delivery of training across the business; - Responsible for producing monthly management reports summarising breaches of engineering compliance, safety issues, and identifying key issues that need to be brought to management’s attention; - Provide technical support and guidance to front-line engineering to resolve vehicle problems; - Establish and maintain provision of correct tooling and diagnostic equipment best suited for the depot staff and technician use. Ensure provision of training in the use of the equipment and provide front-line support as required by users of the tools and equipment; - Support the accreditation of the ISO standards within the business; - Understand the business requirements of Singapore specification buses; - Liaise with vehicle manufacturers and suppliers on matters related to reliability and quality; and - Work closely with the Engineering Manager to ensure that buses and their component parts are performing to specification at acceptable cost. - Have a working knowledge of quality management standards; - Undertake audits at Tower Transit Singapore; - Follow up on non-conformance and assist in providing compliance solutions; and - Liaise with external qualification bodies and assist as necessary in their audits.