Engineer, System Support

Job Detail

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap. Key Area of Responsibilities: Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance. Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard. Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences. Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access. Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage. Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity. Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters. Support and participate in company continuous improvement program.