| Company Name | ESRI SINGAPORE PTE. LTD. |
|---|---|
| Company UEN | 199606177D |
1. Incident and Problem Management: • Serve as the Level 3 (L3) escalation point for complex Incident and Problem cases, providing expert analysis and resolution to ensure timely and effective solutions. • Collaborate with the Managed Services team to develop proactive measures for preventing recurring issues and enhancing system reliability. 2. Software Development: • Design, develop, and maintain software solutions to address customer needs and enhance the overall performance of GIS applications. • Collaborate with cross-functional teams to implement new features, optimize existing code, and ensure the seamless integration of software components. 3. Technical Leadership: • Act as a technical mentor and leader within the team, providing guidance and expertise to junior engineers. • Stay abreast of industry trends, emerging technologies, and best practices, and incorporate them into the development process. 4. Client Interaction: • Work closely with clients to understand their requirements, troubleshooting issues, and provide technical support. • Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner. 5. Quality Assurance: • Conduct thorough testing of software components to ensure the highest quality standards. • Collaborate with the QA team to develop and execute comprehensive test plans. 6. Documentation: • Create and maintain detailed technical documentation for software solutions, troubleshooting guides, and best practices.
• Bachelor’s degree in computer science, information technology engineering, mathematics, GIS, or a related field • Minimum of 5 years of professional experience in software development, with a focus on scalable and high-performance applications. • Strong passion for detailed, innovative, and empathic design, supported by a well-rounded design background (interaction, UI, visual, and motion design) • Ability to work in a fast-paced team environment with frequent releases and tight schedules • Deep functional knowledge or hands-on design experience with Web Services (REST, SOAP, etc.) • Proven experience in Level 3 support for Incident and Problem management • Strong proficiency in programming languages such as ReactJS, .NET, or Python • Good understanding of ArcGIS Javascript API, ArcPy would be an advantage • Solid understanding of GIS concepts and technologies is highly desirable. • Excellent problem-solving skills and the ability to work effectively in a collaborative team environment. • Strong communication and interpersonal skills, with the ability to interact with clients and cross-functional teams.
| Job Title | Software Engineer |
|---|---|
| Salary | SGD5,000.00 - 5,000.00 |
| Employment Type | Full Time |
| Working Experience | 5 Years |