Facilities Manager (IFM)

Job Detail

(Note: The duties outlined below are not exhaustive and may be subject to change as required.) Coordinate with the Client’s representative (SO) on the rectification of defects, tracking of outstanding works by the Main Contractor, maintenance programs, and sub-contractor schedules using appropriate software and tools. Ensure all outstanding works are completed satisfactorily. Manage emergency repairs, ad-hoc breakdowns, troubleshooting activities, and provide technical support where necessary. Act as a point of coordination between the Main Contractor, sub-contractors, and the Client. Consolidate and submit technical reports and findings to the Client and SO as required. Oversee Permit-to-Work (PTW) processes and related compliance matters. Manage workplace health and safety requirements, including ensuring risk assessments are submitted and adhered to by all sub-contractors. Conduct inspections and spot checks to maintain compliance. Oversee works management processes, including preparation of monthly progress reports, certification of completed works, and administration of variation orders. Conduct regular statutory and compliance inspections (e.g., fire safety, structural inspections) and submit corresponding management reports to the Client. Manage customer service matters, ensuring timely and professional resolution of feedback or complaints from tenants, users, or members of the public. Support general office management activities, including maintenance of supplies, coordination of bill payments, and other administrative support as required by the Client. Carry out any other tasks necessary for the smooth operations of the property or as directed by the Client SO. Prepare and submit periodic reports on the status of operations in a format acceptable to the Client SO. Represent the Client in managing tenant-related matters professionally and efficiently. Ensure the smooth day-to-day operation of all facilities management services.