Operations Supervisor (SGH)

Job Detail

RESPONSIBILITIES Projects a professional image at all times. Delivers quality portering services to patients and staff in the hospital. Provides portering services which include but not limited to patients, medical records, specimen, equipment, medication and blood products to and from the wards/ specialist clinics / departments / external centres in a safe and professional manner. Assists in the reception of patients by provision of wheelchairs / trolleys and their transfer from ambulance and to ensure proper transfer and lifting techniques are practiced when transferring patients. Maintains proper filling system for purpose of submission of daily tasks. Leads a team of porters and ensures supervision, grooming, motivation, discipline and training to the team. Conducts training, provides guidance and coach staff to raise competency level. Disseminates information where necessary and provides feedback to supervisor on cases of interest. Ensures that the equipments / mobile devices are in good working conditions at all times and report any defects. Prepares and maintains daily roster, daily attendance and periodic reports. Collects and consolidates all medical certificate submission, leave application forms and ensures that all documents are in order prior to submission. Ensures tidiness and cleanliness of workplace and/ or shared areas of work with other staff. Monitors all Health, Safety & Environmental procedures and practices, reports incidents to supervisor immediately Responds to hospital or civil emergency activations (eg. call tree, hospital decontamination station, Kingfisher activation, etc) while on duty or/and off duty (standby). Undertakes any other duties/ activities/ projects, etc. as and when instructed by the supervisor or management.