Guest Service Agent

About Company

Company Name Hotel Royal Limited
Company UEN 196800298G

Job Detail

Guest Service Agent will assist in attending check in/out, inquiry and serving the guests who stay or visit our hotel. - Responsible to attend, serve and assist the guests in their inquiries and/or services needed in checking in and checking out; - Provide excellent guest and customer service to the guests/customers needs; - Escort guests to their allocated guests rooms and show them the amenities in the rooms; - Assist in carrying their luggage and/or hand-carried luggage to their rooms and/or to the lobby areas for checking out; - Good communication skills to listen and resolve problems and/or inquiries put forth by the guests/customers.

Job Requirements

- Possess a GCE ā€˜N’ Level/Lower Secondary or equivalent; - Fresh graduate is welcome; - Possess one (1) or two (2) years of relevant working experiences is an advantage; - Able to communicate in English to handle guests and in work; - Able to communicate in Chinese is an advantage to handle guest from China; - Possess excellent communication skills and able to build up.

Job Title Guest Service Agent
Salary SGD2,400.00 - 2,600.00
Employment Type Full Time
Working Experience 1 Years