Doorman

Job Detail

Assisting guests and patrons by opening of car doors for guest and patrons at all times. Greeting guests with the right verbiage and to be warm and friendly at all times. Communicate with Bellman for luggage assistance and escorting guests to Front Desk. Ensure all ‘No Parking Zones’ are cleared to ensure smooth flow of traffic. Ensure the traffic at the hotel’s Forecourt is clear at all times with no congestion. Ensure that there is always taxis available for guests’ usage. Ensure all Valet tickets are issued and recorded by running serial order without exceptions. Ensure all payments received for Valet to be handed over to Front Desk for proper tracking. Attend daily briefing and 15 minutes training. Understanding hotel’s safety features and procedures. Provide general information, places of interest / directions, and hotel’s information to guest. Report any incident/s to FO Managers and Bell Captain on duty. Maintain the condition and cleanliness of the hotel’s Forecourt at all times. Maintain the condition and cleanliness of the Marriott and Singapore’s Flag and report abnormalities to Bell Captain and FO Managers. Maintain effective service in line with the hotel’s Corporate Image: a. Company’s Grooming Standard b. Standard Operation Procedures c. Departmental Policies d. Corporate Policies Cash/Bank Handling · Process all payment methods in accordance with Accounting procedures and policies. · Follow property control audit standards and cash handling procedures (e.g., blind drops). · Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. · Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. · Transport bank to/from assigned workstation, following security procedures. · Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. · To ensure and follow established procedures and compliance as per LSOP guidelines. Any other duties as may be assigned from time to time.