Social Work Assistant

Job Detail

The Social Work Assistant supports the Care & Counselling Department in various responsibilities, including case management, administrative duties, and support group facilitation. In clinical and case management, the assistant helps manage cases after they are screened by Medical Social Workers (MSWs), follows up on care arrangements and post-discharge referrals, and explains long-term care schemes such as the Home Caregiving Grant, Pioneer Generation Disability Assistance Scheme, and CareShield Life to patients and their next of kin. They may also conduct home visits as instructed by MSWs, manage referrals from AMKH Day Rehab Centre for Assistive Technology Fund (ATF) applications, and serve as the point of contact for MSW service referrals. Additionally, they facilitate means testing for both inpatients and dialysis patients at AMK-THKH Dialysis Centre, accompany patients for admission assessments for institutional or centre-based services, and assist with discharge planning. In terms of professional development, the Social Work Assistant is expected to engage in continuous learning through regular case discussions, supervision, and both internal and external training sessions. For programme development, they assist in preparing support groups by handling administrative and logistical tasks. Administrative responsibilities include ensuring proper documentation of case files, referrals, and related documents for case management and audit purposes. They are also responsible for collecting and submitting regular statistics, manning the Care & Counselling reception counter on Saturdays, supporting the duties of the Admin Assistant when needed, maintaining the department’s resource library and brochures, preparing new admissions by accessing the NMTS portals, and carrying out other administrative tasks as assigned by the supervisor.