Social Work Associate

Job Detail

The Social Work Associate provides counselling and psychosocial support to patients and their families through case management, in-depth assessments of family dynamics, and coordination with various social service agencies to facilitate care and discharge planning. This role also contributes to the community by supporting colleagues in needs assessments, program development, implementation, and evaluation. In clinical and case management, the Social Work Associate engages and builds professional relationships with clients and their significant others. They gather relevant information through intake assessments to determine needs and evaluate the psychosocial status of patients and families. Based on these assessments, they develop, implement, and follow up with appropriate care plans. The role includes providing illness-related psychoeducation and counselling to patients and families experiencing psychosocial challenges, managing cases referred by the Day Rehab Centre for care planning schemes and psychoeducation, and handling referrals from the Home Healthcare Team for financial assistance and counselling support. When necessary, they conduct home visits and coordinate home modifications for patients in need. The Social Work Associate also maintains collaborative relationships with the multidisciplinary team through regular conferences and liaises with service providers to ensure patients are matched with appropriate community services for continuity of care. They assist in data collection and support action-based research, while adhering to clinical practice guidelines and integrated care pathways. For professional development, the Social Work Associate engages in continuous learning through case discussions, supervision, and training, both internally and externally. They may also participate in research studies and quality improvement projects. In program development, they assist in needs assessments and contribute to the planning, delivery, monitoring, and evaluation of programs. They also support psycho-educational groups for patients and caregivers. Administrative responsibilities include ensuring proper documentation of case files, referrals, and related documents for case management and audit purposes. They are responsible for collecting and submitting regular statistics and carrying out other administrative duties as assigned by their supervisor.