Deputy Head of Home (PCH)

Job Detail

"Assist the Head in the management of the residents’ care plan in compliance to SOC / SOPs. Assist the Head of Home in monitoring the execution and review of the strategic plan. To support the HOH in establishing customer service standards to residents, stakeholders, government agencies and the wider community in general. To support the HOH in raising the profile and quality of care of the Home. To assist in ensuring preparation of monthly and quarterly reports to internal and external parties (i.e. the Ministry, government agencies, etc). Assist in the development of the training roadmap and conduct trainings for staff. Oversee the overall framework for casework and counselling of residents and maintain proper records (ie; admission/discharge register, residents’ personal effects). Oversee the planning and implementation of programmes inclusive of the development of programme budgets. Liaises with appropriate government agencies and stakeholders for funding, regulatory, volunteerism, outreach works and integrated interventions to residents Carry out preliminary investigation of incidents and to conduct disciplinary actions. To support PERTAPIS Headquarters and inter-departmental initiatives by planning deployment for events and fundraising projects. Deputy Head of Home will be deputised in the absence of the Head of Home."