Guest Services Officer (Call Centre)

About Company

Company Name Resorts World at Sentosa Pte Ltd
Company UEN 200502573D

Job Detail

Handle and process incoming and outgoing calls. Provide information to guests on enquiries with regards to the services in the resort. Assist and follow up on calls, including coordination with different departments. Ensure all calls are handled promptly and professionally. Knowledge of Chinese dialect is essential to provide assistance to our Chinese guests.

Job Requirements

Minimum GCE 'N' Level Preferably with 1 to 2 years’ experience in Call Centre. Pleasant and friendly mannerisms, with the ability to treat people with respect under all circumstances. Able to perform shift work, including working on weekends and public Proficiency in Chinese dialect to communicate fluently with Chinese guests.

Job Title Guest Services Officer (Call Centre)
Salary SGD2,400.00 - 2,700.00
Employment Type Full Time
Working Experience 1 Years