| Company Name | Amazon Web Services Singapore Pte Ltd |
|---|---|
| Company UEN | 201434292D |
"Act as a single point of contact to Enterprise Support customers. Make recommendations on how new AWS offerings fit in the company strategy and architecture. Complete analysis and present periodic reviews of operational performance to customer. Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning. Champion and advocate for customer requirements within AWS (e.g. feature request). Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns. Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible. Available in non-business hours to handle urgent issues."
"5+ years of design/implementation/operations/consulting with distributed applications experience. 5+ years of technical engineering experience. Proficiency in Mandarin is required as the role involves liaising with Mandarin-speaking clients/business partners/stakeholders/customers who predominantly communicate in Mandarin."
| Job Title | Senior Technical Account Manager |
|---|---|
| Salary | SGD13,000.00 - 25,000.00 |
| Employment Type | Full Time |
| Working Experience | 5 Years |