Customer Service Coordinator

About Company

Company Name EASTERN HARVEST FOODS (SINGAPORE) PTE. LTD
Company UEN 200602031C

Job Detail

• Manage customers’ orders efficiently. • Assist in the generation of sales order, delivery order, invoice, and credit note. • Monitor and promptly respond to email correspondence and customer inquiries. • Ensure accuracy in receipts, amounts, and records. • Handle all incoming inquiries via phone, fax, email, and walk-ins. • Execute day-to-day sales order processes. • Collaborate with other departments to fulfil customers’ orders. • Provide indoor sales support. • Perform any other ad-hoc duties assigned by Management.

Job Requirements

• Minimum 'O' Level or Diploma qualification. • Preferably with at least 2 years of relevant experience. • Excellent communication, interpersonal skills, and customer oriented. • Proactive with a strong ability to prioritize tasks effectively. • Capable of working under pressure and managing multiple tasks. • Familiarity with ERP/NAV system is a plus. • Diligent and dependable with a positive attitude. • Fluent in Mandarin is preferred, as the role involves interacting with Mandarin speaking clients.

Job Title Customer Service Coordinator
Salary SGD2,500.00 - 3,000.00
Employment Type Full Time
Working Experience 02 Years