MFC Senior Executive

Job Detail

JOB SUMMARY The Senior Executive takes the lead in the development, implementation, and evaluation of thematic programmes aimed at enhancing community support for seniors. He/she is responsible for the smooth running of day-to-day centre operations and develops promotional strategies to drive participation while managing the workload of team members in their centre. He/she engages and collaborates with external stakeholders such as vendors and partners to develop engaging programmes for seniors as well as coordinate trainings relevant to the thematic centre. Overall, the Senior Programme Executive provides leadership and supports the professional development to their team, while ensuring centre operations are in-line with strategic organisation goals. JOB RESPONSIBILITIES Programme Development and Evaluation -Develop the overall centre Programme Plan by closely collaborating with partners and identifying emerging trends -Support the mobilisation of community stakeholders and resources for programmes -Evaluate the feasibility of programmes and activities for seniors -Develop and implement promotional strategies to drive participation -Oversee the documentation and maintenance of client records -Review and recommend improvements to programmes and their effectiveness Programme Implementation -Oversee overall programme implementation and ensure programme plans are being followed and according to centre direction Buddying and Befriending -Oversee door knocking activities to reach out to seniors who may require Montfort Care's services -Oversee regular home visits and calls to seniors, rendering additional services (e.g., medical escort, programme registration, etc.) as required -Oversee the execution of basic assessments, data collection, and the compilation of reports and log sheets -Support the implementation and evaluation strategies for buddying and befriending programmes to enhance social support for community members (e.g. evaluating the effectiveness of these initiatives to ensure they meet the needs of individuals and foster meaningful connections within the community) Information and Referral -Oversee the mobilisation of community stakeholders and resources for escalated/ complex Information & Referral cases Volunteer Management -Support the collation and shortlisting of volunteer applications -Assist in the development and implementation of a comprehensive volunteer strategy to attract and retain volunteers Community Partnership -Support the planning of community partnership events and roadshows, ensuring active participation and engagement -Assist in coordinating with agencies, funders, sponsors, and other stakeholders in the social service sector to establish partnerships and define programme requirements for community development and reintegration -Assist in organising stakeholder engagements and actively participate in external networking events -Organise and facilitate site visits for stakeholders, funders, and partners to showcase community programmes and initiatives Fund Management and Reporting -Prepare accurate information for Montfort Care leadership and funder reports (e.g., KPI status reports, annual reports) -Oversee programme expenditure and timeline, ensuring budget and timeline are adhered to -Source for additional funding for the programmes Leadership and Management -Provide support and guidance to programme team in terms of workload and administrative issues -Oversee the daily operation of the centre -Proactively identify and address operational challenges within the team, escalating to Cluster Lead where necessary Ad-hoc Duties -Provide any other support as assigned/required