Outlet Manager

Job Detail

• Manage and ensure smooth operation of food court. • Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational work flows. • Provide development plans to team members in accordance to company’s KPI. • Identify relevant courses for the team members. • Monitor the outlet’s Profit and Loss and provide solutions to improve bottom line. • Propose activities according to market needs. • Provide yearly sales budget proposal for the outlet. • Maintain good working relationships with landlord, relevant authorities/ agencies, licensees and sub-contractors. • Assist inspectors of relevant authorities/ agencies such as NEA, MUIS and Civil Defense during outlet inspection and follow-up actions. • Liaise with landlords on building matters, joint promotions and events. • In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with licensees. • Responsible in sourcing and recommending suitable food type to fill up vacant stall. • Conduct regular checks on food quality and provide feedbacks to licensees. • Ensure selling prices of stalls accordingly to licensee agreements. • Assess and provide evaluation of sub-contractors’ performance. • Supervise and provide guidance to licensees and cleaning contractors to provide high quality of service and achieve housekeeping excellence. • To plan and carry out M&E works according to schedule.