Senior Manager, Accounts Management

Job Detail

What You Will Do You will lead Johnson Controls’ engagement with strategic customers across Asia Pacific, securing profitable order growth while driving the overall global account strategy and customer leadership engagement. Additionally, you will spearhead growth strategies and key initiatives by leveraging existing relationships and domain expertise in the built environment. How You Will Do It Manage and grow a portfolio of strategic relationships with key customers across Asia Pacific. Develop a comprehensive account strategy that aligns with the customer’s growth plans, Johnson Controls’ key initiatives, and an overall engagement roadmap to drive growth. Own and deliver quarterly sales targets, including orders and margin, across all lines of business within Johnson Controls. Engage early in the design stage using a solutions-based approach to ensure customer needs are translated into a compelling value proposition. Drive proposal competitiveness by collaborating with engineering and country sales teams, injecting customer and market insights to maximize win rates. Build strong relationships with key stakeholders within customer organizations to position Johnson Controls as a preferred partner. Develop and execute strategic initiatives around sustainability, net-zero as a service, digitalization, and solution development—taking a holistic approach to address broader market challenges through both sell-to and sell-with motions. Forge Master Service Agreements to enable technical and commercial standardization across all business units and countries. Partner with post-sales teams in project execution, program management, and services to ensure customers receive optimal support and achieve the highest Net Promoter Score (NPS). Maintain and update account plans with monthly leadership-level reporting, ensuring alignment with regional and global stakeholders.