Sales Specialist

Job Detail

Join this homegrown tech giant famous for their presences in South East Asia, and help shape the customer experience for one of the most trusted mobility platforms. As a Sales Specialist, you’ll be the face of the brand — guiding customers through rental options, upselling value-added services, and ensuring every interaction is smooth, informative, and positive. Key Responsibilities: • Customer Assistance: Support customers in selecting the right rental vehicle based on their preferences, usage needs, and budget. • Sales Generation: Handle walk-ins and inbound inquiries via phone and email, converting interest into bookings and exceeding daily sales targets. • Product Knowledge: Maintain up-to-date knowledge of available vehicle models, rental policies, insurance packages, and product bundles. • Reservation Management: Process bookings and rental agreements accurately, while keeping documentation and administrative work in order. • Upselling & Cross-Selling: Identify opportunities to recommend optional products such as insurance, damage coverage, or premium bundles to increase customer satisfaction and drive additional revenue. • Customer Relationship Management: Follow up with existing clients to gather feedback, resolve issues, and