General Manager, Operations

Job Detail

Core Accountabilities / Responsibilities : 1. Operations & Project Delivery Provide executive oversight of all operational activities from project handover to final delivery. Own and monitor key project delivery KPIs (schedule, cost, quality, productivity). Ensure consistent project governance, planning, scheduling, and reporting disciplines. Drive on-time, right-first-time delivery across all projects. Act as escalation owner for cross-functional bottlenecks impacting cost, schedule, or quality. Ensure operational readiness for mobilisations, dry docks, and site works. Promote clear decision-making, accountability, and structured problem-solving within project teams. 2. Supply Chain & Procurement (SCM) Provide strategic oversight of procurement strategy and SCM performance KPIs (cost, lead time, availability). Ensure supply chain resilience, cost control, and timely material availability to support project execution. Approve key vendor selections, sourcing strategies, and contract negotiations. Monitor inventory control, material traceability, and wastage reduction initiatives. Align SCM planning closely with production schedules and project timelines. Foster strong internal collaboration between SCM, Engineering, and Operations to minimise disruption. 3. Production & Fabrication Oversee workshop and production operations to ensure efficiency, safety, and quality standards are met. Own fabrication and manpower utilisation KPIs, including productivity, efficiency, and rework rates. Drive capacity planning and continuous improvement initiatives aligned with business growth. Ensure production outputs comply with engineering drawings, specifications, and class requirements. Champion lean manufacturing principles, operational discipline, and practical problem-solving on the shop floor. Build a culture of ownership, safety awareness, and continuous improvement within production teams. 4. Engineering Design Office (EDO) Provide strategic oversight of the Engineering Design Office and its delivery KPIs. Ensure engineering deliverables are accurate, buildable, and aligned with production and site requirements. Drive timely issuance of drawings, MTOs, and revisions to support project schedules. Ensure effective design change management and coordination with Operations and SCM. Support digitalisation, standardisation, and automation initiatives (e.g. CAD standards, MTO tools). Encourage early collaboration between engineering and execution teams to reduce downstream rework. 5. Financial & Commercial Control Own operational cost control and margin protection across all projects. Review and challenge project budgets, forecasts, and cost-to-complete assessments. Support variation claims, change orders, and commercial risk mitigation from an operational perspective. Ensure operational decisions balance delivery urgency with financial discipline. Provide clear visibility to management on operational risks, trade-offs, and mitigation actions. 6. Governance, Safety & Compliance Ensure compliance with ISO standards, class rules, client requirements, and statutory obligations. Champion a strong, visible safety culture across all operational areas. Enforce operational discipline through SOPs, work instructions, and internal audits. Act as a key contributor during external audits, client inspections, and regulatory engagements. Lead by example in ethics, professionalism, and adherence to company policies. 7. Leadership, Recruitment & People Development Lead, recruit, and develop a high-performing Operations leadership team. Own manpower planning, succession planning, and capability development across Operations, SCM, Production, and EDO. Set clear performance expectations, roles, and accountability for direct reports. Coach and support department heads to strengthen leadership depth and execution maturity. Foster cross-department collaboration, constructive challenge, and alignment to shared objectives. Build a culture of trust, accountability, and continuous learning without over-management. Qualifications : Degree in Engineering, Naval Architecture, Industrial Engineering, or related field. Professional certifications in project management, operations, or supply chain (advantageous but not mandatory). Requirements & Skills : Minimum 8-15 years of progressive operations leadership experience in project-based environments. Strong background in marine interiors, shipyard operations, offshore, or complex fabrication industries. Demonstrated leadership across Operations, Production, Supply Chain & Procurement (SCM), and Engineering functions. Proven track record managing complex, fast-track projects involving multiple internal and external stakeholders.. Skills & Competencies : Strategic operational leadership with strong execution focus End-to-end accountability for complex, fast-track project delivery Commercial and financial acumen in cost, margin, and risk control Cross-functional integration across Operations, SCM, Production, and Engineering Decisive, structured decision-making under pressure People leadership focused on clarity, capability, and succession