House Attendant

Job Detail

Carry out instructions from the Team Leaders/Assistant Managers on the preparation of VIP and LCAH rooms and amenities Conduct Preventive Maintenance cleaning in the guestrooms Be part of a team with Room Attendants and assist the Room Attendants by stripping beds, cleaning bathrooms and spotting carpets as and when necessary Report any damages or loss of linen, furniture, fixture and equipment to the supervisor/housekeeping coordinator. To change all fused light bulbs in the guestrooms Assist to prepare gym wear for arrival guests and exchange gym wear for in-house guests (if applicable to hotel) Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator. Clean and correctly supply the assigned floors and rest rooms in an 8 hour shift Responsible for the safety and security of assigned keys, mobile and equipment by correctly wearing them and using them according to procedures Cleaning of colleagues’ toilets, staircases and service areas Removing all trash and all items that should not be in service areas Ensuring all storage areas are locked Transport furniture, supplies and linen as required by the department Changing light bulbs and exit lights where necessary and removing all obstructions from corridors, exits and staircases Report any damages or loss of linen, furniture, fixture and equipment to the supervisor/housekeeping coordinator. Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator Send all soiled shower curtains, pillows, blankets and bed spreads from Service Areas to Laundry department via the Linen Chute or manually with the blue tubs Pack amenities for the Room Attendant’s cart and ensure that there are sufficient supplies daily Assist in the counting of all storage items monthly and to inform the Assistant Manager should there be any shortage of items Responsible for the safety and security of assigned keys, mobile and equipment by correctly wearing them and using them according to procedures Ensure that safe working practices are followed including emergency procedures Comply with hotel and department policies and procedures at all times. Carry out other duties as and when assigned by the Management of the Hotel and department. Be creative and innovative in job tasks and give positive suggestions and feedback Carry out daily duties and interactions using the Heartist® approach