Import / Export Officer (Sea Freight @TGR)

Job Detail

Responsible for managing and coordinating Sea shipments. Ensure customer requirements are met and documentation is accurate and precise. Ensure Fully Compliance on Workplace Safety & Health Procedure Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality. To ensure accurate and timely production of relevant import documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations. Perform general shipping functions including system data entries. Coordinating and resolve shipment issues To communicate efficiently with customers, shipping lines, transport team,trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments. Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise. To ensure related charges are billed and collected timely from the consignee or its agent Ensure all transactions are handled in an accurate, complete and timely manner To effectively follow up with CFS warehouse/oversea offices on any shortlanded, damaged or discrepancy cargo Answering to customer's inquiries and handling customer's complaints. Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents. Interface with multiple parties including customer, warehouse, carriers, depot, B13trucking, insurance, customs clearance etc based on shipment requirements