| Company Name | RE Sustainability Cleantech Pte Ltd. |
|---|---|
| Company UEN | 200912246G |
Handle inbound and outbound calls related to car park issues and other services. Provide calm and professional support to drivers, even in challenging situations. Log customer inquiries, issues, and resolutions accurately in the system. Coordinate with internal teams to resolve parking or facility-related concerns efficiently. Assist with inquiries related to other company services. Adhere to company policies and procedures
Experience in customer service or call centre operations is preferred. Strong verbal communication skills in English (additional languages are a plus). Ability to remain calm and professional when handling upset or frustrating customers. Active listening skills and a problem-solving mindset. Basic computer skills for logging calls and navigating customer service software. Willingness to work in a fast-paced environment with rotational shifts if required.
| Job Title | Customer Service Agent (Car Park & Facility Services) |
|---|---|
| Salary | SGD2,000.00 - 2,000.00 |
| Employment Type | Full Time |
| Working Experience | 0 Years |
| Qualification | Secondary |