AV & Event Manager

Job Detail

Job Purpose The AV & Events Manager leads the end to end delivery of audio visual and event operations across campus venues and teaching spaces. The role governs AV systems lifecycle (from cost estimation and procurement to asset management, preventive maintenance, and disposal), coordinates event/exam setups and ensures operational readiness and service excellence through a trained, well rostered team and managed vendor ecosystem. Where applicable, the environment leverages IP based AV infrastructure and centralised control/monitoring platforms (e.g., Extron GVE; WolfVision vSolution Link Pro). Key Responsibilities 1. AV & Event Operations • Plan, coordinate, set up, operate, monitor, and troubleshoot Audio‑Visual, Sound, and Lighting systems for on‑site events/exams; manage feedback during live operations, including emergency breakdown response and immediate rectification. • Conduct venue readiness checks (sound, lighting, projection, control) to ensure “event/exam‑ready” state at least one day in advance; where setup time is constrained, establish N‑2 readiness as the benchmark. • Maintain high standards of show control, recording/streaming (where applicable), and live mix quality; drive post‑event reviews for continual improvement. 2. Centralised Control & Systems Operations • Oversee and continually uplift team proficiency on the site’s AV Asset Management & Centralised Control & Monitoring System; ensure healthy system baselines, alarms triage, and remote support response. 3. Asset, Inventory & Logistics Governance • Own the AV equipment & store inventory (loaning processes, chain‑of‑custody, storage, and safekeeping). • Ensure accurate point‑to‑point transfer controls, loss prevention, and timely return/turnaround of loaned assets aligned to the Equipment & Store Inventory Listing. 4. Preventive Maintenance & Repairs • Develop and manage the quarterly preventive maintenance plan for all equipment; publish the maintenance timetable to the SO for review and approval before execution. • Issue monthly maintenance reports (equipment serviced, faults, corrective actions, parts used). • Maintain comprehensive checklists and service/repair records; escalate vendor repairs and warranty claims effectively. 5. Procurement, Budgeting & Costing • Perform cost estimation, options analysis and manage procurement (sourcing, technical evaluation, vendor management) of AV systems, parts and services, in line with client requirements and procurement policy. 6. Team Leadership & Training • Lead, roster and develop an AV & Events team (including supervisors/technicians) for multi‑venue concurrency; manage standby coverage during events/exams and coordinate cross‑deployment. • Train and certify ad‑hoc AV technicians engaged for sound/lighting operations; implement skill matrices and SOPs to standardise delivery. 7. Stakeholder & Vendor Management • Work closely with client stakeholders, faculty/event owners, facilities teams, external contractors and suppliers for setup and dismantling; ensure method statements and risk controls are adhered to. • Provide clear timelines, technical riders, and house rules; drive accountability for handovers/handbacks. 8. Documentation, Compliance & Disposal Governance • Uphold proper documentation: job logs, incident records, inventory movements, PM checklists, service dockets, and training attendance. • Govern asset disposal strictly under SO instruction; proceed only with approved asset disposal forms—no disposal without approval; ensure controlled removal and auditable records. 9. EHS, Quality & Policy Adherence • Enforce Workplace Safety & Health (WSH) requirements (lifting, working‑at‑height, lasers/pyro if applicable), electrical safety, and lock‑out/tag‑out practices; comply with client/Company AUP/handbook and site procedures. • Ensure work practices, job ads and hiring support comply with MOM/TAFEP guidelines when coordinating ad‑hoc manpower. 10. Other Duties • Ad hoc duties when required