| Company Name | Singapore General Hospital Pte Ltd |
|---|---|
| Company UEN | 198703907Z |
- Receiving managing and responding to verbal and / or written complaints according to Department's standards - Interpret information provided by patients, relatives r staff - Investigate root cause sof patients' complaints - Co-ordinate with hospital departments in carrying out service recovery actions - Documents all follow-up contacts and actions, keeping patients an family informed of status of cases in our care - Provide administrative support ot he team - Implement systematic improvements to the Feedback System
- Bachelor's degree, preferably in a clinical discipline with at least years of working experience - Excellent interpersonal skills with pleasant disposition and ability to work well and interact with people at all levels - Good analytical, organisational and communication skills - Basic to intermediate competency in IT and TQM skills
| Job Title | Executive, Feedback |
|---|---|
| Salary | SGD3,200.00 - 4,500.00 |
| Employment Type | Full Time |
| Working Experience | 1 Years |