Care Coordinator (FamilyNexus) Contract till 30 Jun 2025

Job Detail

Provide conierge services to client/families and support them in navigating social-health system by providing information, advice and resources on parenting practices, peer support and social support. Screening of client/families and provide basic health education and personalized guidance on pre-conception, antenatal, post-natal, infant-related and maternal-child mental health related issues. Work with communtiy programmes on personalized referral tracks and services to enhance follow-up of the respective identified client/families on a timely basis. Promote and refer client/families to social/community services such as parent support groups, marriage/parenting/grand-parenting programmes e.g. Families for Life (FFL), KidSTART etc. Maintian all reocrds relating to Family Nexus and other data collection accurately on a timely basis. Helm the community mode to outreach and provide basic services and education to residents who do not frequent hospitals/polyclinics Publicize mother-child dyad, MSF parenting programmes to the community. Engage client/familities in need of subsidized services and facilitate enrolment to required social or health services. Conduct and analyse surveys gathered from users' feedback. Any other responsibilities assigned by the Reporting Officer.