Paiza Executive Host

Job Detail

Job Summary Responsible for assisting Paiza guests during their visit to Marina Bay Sands (MBS). Job Responsibilities • Provide excellent and delightful service to all Paiza guests and assist them with their needs and requests. • Meet and Greet guests at the checkpoints and assist with arrival and departure arrangements – i.e., Hotel Room, Luggage, Transportation, etc. • Manage the Paiza Membership counters and assist with Paiza Membership enrollment. • Assist guests with Paiza Programs opening and settlement. • Prepare and ensure proper set-up of private gaming salons for Paiza guests. • Assist with Special Events and Promotions. • Conduct MBS Casino tours for Paiza guests. • Work closely with stakeholders (such as Sales, Transportation, Front Office, Cage, Table Games, etc.) on guests’ requests and feedback, and ensure that excellent guest satisfaction is achieved. • Ensure compliance with the organization’s guidelines and regulations when carrying out work duties. • Perform all other ad hoc duties as and when required.