Customer Service Agent

About Company

Company Name SATS Ltd
Company UEN 197201770G

Job Detail

You play a vital role in creating a memorable experience for all our passengers through a variety of quality passenger services: Your main roles and responsbilities involve: 1. Greet passengers upon their arrival and ensure a smooth departure process. This includes checking in and managing various flight and customer requests 2 . Assist passengers with special needs. This includes helping passengers with reduced mobility, non-English speaking passengers and unaccompanied minors 3. Provide customer service in exclusive premier lounges at Changi Airport which are designed to provide passengers with maximum comfort as they relax and unwind before their flights. This includes the provision of meet/greet services at the reception area and attending to the needs of lounge guests in a proactive manner

Job Requirements

Pleasant with a cheerful disposition and good interpersonal skills • Dynamic individual with service aptitude and willingness to go the extra mile • Able to work well in teams • Good command of written and spoken English • Meticulous and an eye for details • Good problem solving skills • Able to perform basic computer transactions

Job Title Customer Service Agent
Salary SGD1,800.00 - 0.00
Employment Type Full Time
Working Experience 1 Years
Qualification No Formal Education