DTL Station Manager

About Company

Company Name SBS Transit Ltd
Company UEN 199206653M

Job Detail

• Handle operational issues, including passenger flow and crowd control. • Ensure emergency and crowd control plans are in place and up to date. • Protect station revenue and resolve ticketing-related issues. • Ensure staff compliance with company policies, performance targets, and emergency procedures. • Monitor and review train service, staff, and equipment performance; take corrective actions as needed. • Maintain performance, customer service, training, and administrative records of Assistant Station Managers (ASMs) • Implement measures to improve performance of ASMs, especially those in the lower and upper quartiles. • Act as Incident Officer during critical incidents or emergencies to manage recovery and safety. • Ensure passenger compliance with Rapid Transit Systems (RTS) Regulations; ensure ASMs are well-versed in RTS. • Serve as an Emergency Train Driver when necessary. • Plan and conduct training for trainees and ASMs; requalify ASMs whose track access certification has lapsed. • Handle operational issues, including passenger flow and crowd control. • Ensure emergency and crowd control plans are in place and up to date. • Protect station revenue and resolve ticketing-related issues. • Ensure staff compliance with company policies, performance targets, and emergency procedures. • Monitor and review train service, staff, and equipment performance; take corrective actions as needed. • Maintain performance, customer service, training, and administrative records of Assistant Station Managers (ASMs) • Implement measures to improve performance of ASMs, especially those in the lower and upper quartiles. • Act as Incident Officer during critical incidents or emergencies to manage recovery and safety. • Ensure passenger compliance with Rapid Transit Systems (RTS) Regulations; ensure ASMs are well-versed in RTS. • Serve as an Emergency Train Driver when necessary. • Plan and conduct training for trainees and ASMs; requalify ASMs whose track access certification has lapsed. Company Details Job Info Valid Values Resize mode exited 100%

Job Requirements

• Minimum diploma holder, preferably degree holder • Able to reach a height of 200cm with both hands • Willing to perform shift work, including weekends and Public Holidays • Minimum 4 years of leadership experience, preferably in the service or retail industry • Preferably to be a member of the Chartered Institute of Transport or relevant Engineering Institute • Required to manually operate station and trainborne equipment • Possess a pleasant disposition and personality • Good interpersonal skills with a passion to work with people • Ability to identify colours

Job Title DTL Station Manager
Salary SGD3,200.00 - 4,800.00
Employment Type Full Time
Working Experience 5 Years
Qualification Post Graduate Diploma / Certificate