| Company Name | Katoen Natie Singapore (Jurong) Pte Ltd |
|---|---|
| Company UEN | 199903272E |
Prepare, review, and issue shipping documents in accordance with customer requirements and regulatory standards (including customs clearance and ZGS compliance). Support customers on documentation and procedural requirements related to commodities trading, including LME metals where applicable. Monitor shipments and anticipate risks, escalating issues early and proposing solutions to minimize customer impact. Maintain accurate records and ensure customer data, instructions, and service agreements are correctly reflected in systems. Contribute to service improvement initiatives by identifying recurring customer issues and supporting process enhancements. Work collaboratively as a team player while managing multiple customer accounts and priorities effectively.
Diploma or equivalent qualification. 2–3 years experience in customer service or operations within commodities trading, preferably LME metals. Familiar with shipping documentation, customs clearance / ZGS compliance requirements. Strong communication skills in English (written and spoken). Detail-oriented, organized, and able to manage multiple tasks. Team player with proactive attitude.
| Job Title | Customer Service Executive |
|---|---|
| Salary | SGD3,100.00 - 3,600.00 |
| Employment Type | Full Time |
| Working Experience | 2 Years |
| Qualification | Post Graduate Diploma / Certificate |