MFC Volunteer Manager (Goodlife)

Job Detail

JOB SUMMARY Volunteers contribute to community development by committing time and effort. With strategic management and mobilization of volunteer resources, volunteers can augment the work of SSA staff, thus enhancing service delivery and achieving the mission of the SSA. Volunteer managers play a critical role in enhancing the SSA’s volunteer-readiness to retain and attract committed volunteers. KEY RESPONSIBILITIES • Develop the volunteer strategy in line with the SSA’s vision and mission • Project the SSA’s requirements for volunteers and develop the volunteer recruitment and retention strategy • Evaluate, enhance and implement volunteer management policies and processes (e.g. volunteer training, development, recognition, engagement) • Develop risk mitigation measures and a volunteer continuity plan as part of the SSA’s business continuity plan • Implement IT systems or solutions for volunteer data analysis and impact management • Develop a volunteer friendly culture within the SSA by engaging, supporting and training staff whom volunteers will be working with • Source, develop and sustain collaborations with other SSAs, community stakeholders, corporate partners and government agencies • Identify emerging approaches in volunteer management and evaluate volunteerism trends and impact which will value add to the volunteer engagement strategies and approaches