Marine Operations Executive

Job Detail

Act as the main contact for marine customers regarding ship spares logistics. Provide standby support for urgent shipment enquiries from vessel captains, service engineers, bunker surveyors, purchasers, etc. Coordinate with internal stakeholders and customers Receive pre-alerts (air, ocean, courier, self-delivery) from global customers and vendors. Arrange and coordinate shipment delivery via trucking, courier, and other modes. Prepare Pick List from Logiswift WMS to send to warehouse Monitor vessel ETA daily via Portnet and update customer inventory accordingly. Open job files in Cargowise, ensure timely cost accrual, billing, and upload of Proof of Delivery (POD) to eDocs. Prepare and submit permit declarations for shipments via TNETS. Generate shipping documents including Delivery Notes, Ship Supply Notes, and Delivery Advice for drivers. Send pre-loading advice to vessel and purchasers 24hours before. Liaise with local product (Air/Ocean) team to ensure timely customs clearance and delivery to the Marine warehouse. Assign drivers based on urgency and route, serving as the traffic coordinator for collection and delivery. Ensure all customer emails are responded to within 24 hours. Obtain rates from product teams and provide quotations for cross-border trucking and courier services. Prepare and send inventory reports to customers and follow up on any enquiries or discrepancies.