Senior System Analyst

About Company

Company Name CEVA Logistics Solutions Singapore Pte Ltd
Company UEN 197301084E

Job Detail

• Serve as the primary, on-site IT point of contact with groups, such as internal/external customer, sales, business process excellence, and other teams as appropriate. • Maintain training materials, work instructions and conduct training with appropriate team(s), as required. • Setup and maintenance of master data in CLL operational systems, such as user data, locations (origin / destination), routes / paths and other logistics master data • Support master data gathering for new customer implementations and/or scope extensions • Identify, log, and escalate as appropriate IT problems in the CEVA Help Desk system for tracking and analytical purposes. • Maintain prioritized IT task list and coordinate with CEVA Corporate office to ensure task resolution occurs. • Perform other duties, which may include operational assignments, as required. • Operate & maintain CEVA proprietary TMS applications. Serve as SME (Subject Matter Expert) for CEVA application(s). • Analyse, define and document the detail specifications for new & existing applications in compliance with CEVA IT ISO methodologies. • Pro-actively & continuously seek to improve the highest level of service from the application(s). • Identification of risks and the establishment of mitigation strategies. • Define, configure, and troubleshoot owned portions of IT projects, including technical specifications, workflow options, and end-to-end functional integration. • Collaborate with IT and business unit management and staff to develop, define and document business and operational requirements and critical success criteria for system enhancements.

Job Requirements

• Bachelors degree or comparable work experience in supply chain / logistics or in an IT support function • Experience in IT user support and / or application setup and maintenance (configuration, master data maintenance etc.), ideally in a supply chain or logistics environment • 3-5 years experience and experience with managing smaller teams (2-5 people), either as direct manager or in virtual settings (project teams) • Technical and business analytical skills • Advanced knowledge on MS Office suite (Excel, Word, PowerPoint) • First experience with operational processes in transportation or supply chain / logistics / warehousing processes • 3+ years experience with logistics applications (TMS, WMS, cross-dock management systems or large ERP environments), experience with standard EDI protocols and interfaces • Ability to successfully multi-task and establish appropriate priorities with excellent follow-up skills • Self-motivated personality, showing a positive & professional attitude in stressful environments • Interface effectively with customers or other stakeholders; effectively contribute as a team player • Possess excellent verbal and written communication skills • Fluency in English (both written and spoken) mandatory • Willingness to occasionally support work schedules outside of standard business hours (evenings / weekends), e.g. in case of system releases, product launches or project go-lives

Job Title Senior System Analyst
Salary SGD0.00 - 0.00
Employment Type Full Time
Working Experience 1 Years
Qualification N/A