Account Manager

Job Detail

Description To be the first point of contact for both customer and factory on commercial-related issues. Account Manager to drive the commercial team to answer to quote requests and resolve Purchase Order (PO) related issues. To take charge of request for quotation (RFQ) from customer to ensure customer satisfaction both internal and external Trigger RFQ process once request from customer is received. Share customer BOM and drawing package to costing team. Upon completion of budget, prepare the quote based on agreed cost model. To ensure Purchase Order (PO) accuracy and launching it to factory per customer need dates To have margin management in place to ensure project with no margin loss issue. To ensure deliveries are schedule in accordance to customer need dates for good on time delivery (OTD) performance To manage Return Material Authorization (RMA) return to ensure there are no outstanding commercial issue. Support and participate in company continuous improvement program.