MFC Programme Executive

Job Detail

JOB SUMMARY The PROGRAMME EXECUTIVE is responsible for developing, implementing, and evaluating programmes for seniors. He/she enhances program quality, drives participation through executing promotional strategies, and guiding junior staff while resolving operational issues. He/she also supports managerial activities, particularly in the planning and implementation of community partnerships and the consolidation of progress reports. He/she works closely with external stakeholders to develop engaging programmes as well as coordinates relevant trainings. Overall, the Programme Executive plays an active role in implementing work plans and coordinating them with external stakeholders. RESPONSIBILITIES / MAJOR ACTIVITIES: Programme Development and Evaluation -Brainstorm and evaluate the feasibility of programmes and activities for seniors -Develop and implement promotional strategies to drive participation -Document and maintain client records about programmes attended, observations and feedback from clients, caregivers and social service professionals -Review and recommend improvements to programmes, considering upcoming trends to drive participation Programme Implementation -Implement programmes independently -Oversee preparation of logistics for programmes -Liaise with vendors on the programme requirements Buddying and Befriending -Conduct door knocking activities to reach out to seniors who may require Montfort Care's servicesConduct regular home visit and calls to seniors, rendering additional services (e.g., medical escort, programme registration, etc.) as required -Perform basic assessments, collect data and consolidate reports/log sheets Information and Referral -Assist seniors with Information & Referral enquiries, including programme registration -Manage escalated/ complex Information & Referral cases Volunteer Management -Recruit volunteers to support programmes -Train and provide guidance to volunteers -Coordinate with volunteers to implement volunteer-driven engagement activities -Reach out to passive volunteers Community Partnership -Support the planning of community partnership events and roadshows, ensuring active participation and engagement -Organise and facilitate site visits for stakeholders, funders, and partners to showcase community programmes and initiatives Fund Management and Reporting -Assist in the preparation of accurate information for Montfort Care leadership and funder reports (e.g., KPI status reports, annual reports) -Track programme expenditure and timeline, ensuring budget and timeline are adhered to Leadership and Management -Provide support and guidance to Programme Associate in terms of workload and administrative issues Ad-hoc Duties -Provide any other support as assigned/required