| Company Name | Ascott International Management Pte Ltd |
|---|---|
| Company UEN | 198600458H |
• Assist residents with check-in and check-out procedures • Ensure all residents are attended to at the Front Desk • Issue apartment access key cards • Attend to and anticipate all residents' queries and needs • Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements • Manage residents’ accounts, information and apartment availability in the system • Perform simple bookkeeping • Make and confirm reservations • Assist with the onboarding process for new employees • Respond to all queries through walk-ins, emails and calls and assist with requests • Handle and record resident feedback and complaints, referring them to supervisors and managers • Receive and convey messages to residents promptly • Handle the safekeeping of cash and residents’ valuables and belongings • Perform related tasks as assigned
• A dynamic and self-motivated with strong presentation, verbal and written communication skills • A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities • One with knowledge of current trends and happenings • A people person and a do-er: be ready to get all hands-on! • Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands • Tech savvy, able to pick up and use new systems and technology solutions easily • One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!) • Willing to do 5-day work week shifts, including night shifts
| Job Title | Executive, Guest Service |
|---|---|
| Salary | SGD2,600.00 - 3,200.00 |
| Employment Type | Full Time |
| Working Experience | 1 Years |
| Qualification | GCE O Level / Higher Nitec |