Executive, Guest Service

About Company

Company Name Ascott International Management Pte Ltd
Company UEN 198600458H

Job Detail

Assist residents with check-in and check-out procedures Ensure all residents are attended to at the Front Desk Issue apartment access key cards Attend to and anticipate all residents' queries and needs Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements Manage residents’ accounts, information and apartment availability in the system Perform simple bookkeeping Make and confirm reservations Assist with the onboarding process for new employees Respond to all queries through walk-ins, emails and calls and assist with requests Handle and record resident feedback and complaints, referring them to supervisors and managers Receive and convey messages to residents promptly Handle the safekeeping of cash and residents’ valuables and belongings Perform related tasks as assigned

Job Requirements

A dynamic and self-motivated with strong presentation, verbal and written communication skills A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities One with knowledge of current trends and happenings A people person and a do-er: be ready to get all hands-on! Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands Tech savvy, able to pick up and use new systems and technology solutions easily One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!) Willing to do 5-day work week shifts, including night shifts

Job Title Executive, Guest Service
Salary SGD2,600.00 - 3,200.00
Employment Type Full Time
Working Experience 1 Years
Qualification GCE N Level / Nitec