Receptionist - Members Club

About Company

Company Name Sunset Hospitality Group
Company UEN 202334788K

Job Detail

The Receptionist for Members Club represents Madison House at the front of the member journey. This role requires strong presence, professional judgement, and refined communication skills. Hosts are responsible for maintaining service flow, managing member communications, and coordinating with internal departments to ensure a consistent, high-quality experience. Principles responsibilities: Act as a main point of contact for members and guests Deliver a warm, professional service experience Handle member and guest enquiries via email and messaging platforms Provide clear and timely information on bookings, access, and club services Support guest invitations and basic member administration Support service recovery and escalation when needed Maintain data accuracy, confidentiality, and policy compliance Support front-of-house operational readiness

Job Requirements

Knowledge, Skills, and Experience: Experience in hospitality, members’ clubs, luxury retail, or similar environments Strong verbal and written communication skills Well-organised with good judgement and attention to detail Professional appearance and conduct Able to work rotating shifts, including weekends and public holidays

Job Title Receptionist - Members Club
Salary SGD3,500.00 - 4,000.00
Employment Type Full Time
Working Experience 0 Years
Qualification Post Graduate Diploma / Certificate