Business Development Manager, GHT

Job Detail

Business Planning & Review: Identify growth opportunities with targeted action lists & resource plans. Develop DSR-level deployment plans for divisional programs and initiatives ensuring delivery of excellent customer service. Coordinate and build business reviews at identified accounts at plant, country, and/or divisional level ensuring agreed action plans are delivered. Monitor and report market intelligence, business trends, and competitor activity. Support R&D, marketing, and technical consultants in giving market feedback for innovation development. Account & Contract Management: Develop and maintain customer relationships at all levels, including cultivation of C-suite contacts. Monitor and enforce Ecolab and customer contract compliance. Develop and maintain customer documentation as it relates to application and NW performance to deliver, protect, and grow business, and support process optimization/win value policies. Customer Value Delivery and Documentation: Identify, propose, deliver, and document customer value opportunities. Leverage field, engineering, and support teams to develop plans to improve customer operations. Corporate Account Prospecting: Establish relationships with new business and plans for developing new relationships or leveraging existing ones with existing target lists and plans. Organize customer and plant site tours and up-to-date gains/losses reporting. Prepare, finalize, and present customer proposals aligned to internal approval processes (PCAF). Special Focus Areas: Establish and grow relationships with major corporate accounts such as Oracle, Nvidia, Bytedance, HPE, and promote innovation in liquid cooling solutions. Build and maintain high-wide-deep relationships with customers, design consultants, contractors, and end-users. Conduct regular business reviews to enhance service delivery and create competitive advantages. Support TCO projects to improve customer operations and demonstrate value. Engage with multiple stakeholders and collaborate with internal teams (technical consultants, R&D, marketing) to drive innovation and communicate Ecolab’s total solution approach. Demonstrate agility, proactiveness, and strategic thinking in a fast-paced industry.