Outlet Leader

Job Detail

Lead the team in implementing changes to enhance outlet performance and customer experience, ensuring staff readiness to manage crisis effectively. Ensure the outlet's functionality and equipment are maintained optimally. Provide comprehensive and timely feedback to the Area Manager regarding outlet activities, achievements, challenges, and recommendations for improvement. Forecast resource and manpower needs, planning weekly schedules based on business requirements. Manage staff grievances, conflicts, and disciplinary actions, escalating when necessary to the Area Manager/HR. On-the-job training for new employees. Lead, motivate, and train team members, fostering morale and facilitating succession planning. Cook and assemble food items according to our standards and recipes to ensure consistency and excellence.