Flexi Wheelchair Service Associate

Job Detail

Assist and transport passengers requiring wheelchair assistance at Changi Airport Safely lift special needs passengers up/down and in/out of wheelchairs and aircraft To identify name, flight information, date and special service request details to ensure special needs passengers are taken to the correct destination Assist special needs passengers in transporting and claiming personal belongings and baggage Attend to passengers’ inquiries and provide excellent customer service experience Gather wheelchairs where required and return them to the staging area for use Ensure cleanliness and safety condition of the wheelchair Report to supervisor if any equipment or services failed to meet the standards Compliance to SOP and safety standards when assisting passenger including checks for wheelchair conditions and reporting prior to transporting passenger