| Company Name | Pixlr |
|---|---|
| Company UEN | 202131860R |
- Customer Onboarding: Lead new clients through a seamless, confidence-building onboarding experience that sets them up for long-term success - Relationship Management: Serve as the trusted, go-to partner for a portfolio of accounts — proactive, responsive, and always one step ahead - Health Monitoring: Track product adoption, engagement signals, and account health metrics to flag risks early and act fast - Retention & Renewal: Own renewal conversations with confidence — articulating ROI, resolving concerns, and securing long-term commitment - Expansion & Upsell: Spot natural growth opportunities and collaborate with sales to expand account value organically - QBRs & Business Reviews: Facilitate strategic quarterly check-ins that connect product usage to real business outcomes - Voice of the Customer: Capture, synthesize, and advocate for client feedback — feeding insights directly to product, marketing, and leadership - Community & Advocacy: Nurture your happiest clients into case studies, referrals, and brand advocates
- Empathy at scale — you make every client feel like your only client, even while managing a full portfolio - Commercial awareness — you understand the link between customer health and revenue, and you act on it - Data fluency — comfortable navigating CRM platforms (Salesforce, HubSpot, Gainsight) and interpreting usage analytics - Problem-solving instinct — you don't wait for issues to escalate; you solve them before they start - Outstanding communicator — warm in tone, sharp in content, and always clear on next steps - Project management chops — organized, deadline-driven, and capable of juggling multiple priorities with grace - Collaborative DNA — you thrive in cross-functional environments and lift the people around you"
| Job Title | Gen AI Client Success Curator |
|---|---|
| Salary | SGD3,500.00 - 5,500.00 |
| Employment Type | Full Time |
| Working Experience | 0 Years |
| Qualification | Degree |