Housekeeping Manager

About Company

Company Name ibis Singapore on Bencoolen
Company UEN 53120551K

Job Detail

The Housekeeping Manager is responsible and accountable for maintaining the highest standard of room and public area cleanliness and appearance, guest service, as well as engendering team spirit and motivation in all staff. The Housekeeping Manager must be fair and just in any staff disciplinary action as required. To work closely with other departments of the hotel and attend regular meetings on a periodic basis. Manage the quality and cost of the “outsourcing” contract and regularly source updated prices to ensure this cost is as well managed as possible & with quality outsourced staff. Strive to implement the AccorHotels Vision and demonstrate active use of the AccorHotels Values.

Job Requirements

Responsible for the cost-effective rostering of all staff in the Housekeeping Department and Public Area cleaning. The main objective of the Housekeeping Manager in rostering is to keep wages to a minimum whilst ensuring the highest possible level of service to the guests of the Hotel and the highest level of productivity. Prepares weekly staffing schedules, monitors staff attendance, and assists in planning work schedules. Prepares various monthly reports as required by the General Manager. Conducts regular operational meetings to review, monitor, adjust, and upgrade the performance of the Department as a whole, explaining new directions, policies, and procedures at the same time. Prepares the annual capital and operating budgets for the Department in conjunction with the General Manager and ensures that the departmental expenditure is kept within budget by presenting the P & L for the Department to the General Manager on a monthly basis. Manages Profit & Loss by forecasting for three months at a time each month end and ensures an error margin of no more than +-5%. As and when required, forecasts P&L for Full Year for Accor & Owners LE2/3 or cash flow estimates. Responsible for ensuring that all staff under his jurisdiction are at all times immaculately groomed, e.g., correct and complete uniform, personal hygiene such as hair, make-up, etc. Participates in providing and receiving constructive criticism with regard to the Department and the Hotel as a whole, in order to improve efficiency, productivity, and guest service.

Job Title Housekeeping Manager
Salary SGD5,000.00 - 6,000.00
Employment Type Full Time
Working Experience 3 Years
Qualification Diploma