Facilities & Front Desk Coordinator (12 hrs rotating shift)

About Company

Company Name Exceltec Property Management Pte Ltd
Company UEN 199708207E

Job Detail

Front Desk & Service Desk Associate (12-Hour Rotating Shift) Location: one-north area, Singapore Employment Type: Full-time (Shift-based) Work Arrangement: 12-hour rotating shifts (including weekends/public holidays as rostered) Work Pass Holders: Welcome to apply About the Role We are looking for a professional and service-oriented Front Desk & Service Desk Associate to support daily operations at a client site in the one-north area. You will be the first point of contact for visitors and staff, providing front-of-house reception services and service desk support (administrative), ensuring a smooth and positive workplace experience. Key Responsibilities Front Desk / Reception Services Manage the reception counter and provide a warm, professional welcome to visitors and stakeholders. Handle visitor registration, verification, and access procedures in accordance with site policies. Answer incoming calls, general enquiries, and email requests; route/escalate appropriately. Support meeting room coordination (e.g., bookings, directions, and basic set-up requests as required). Maintain reception area readiness (signage, forms, supplies) and uphold professional standards. Working Hours / Shift Pattern 12-hour rotating shifts, rostered based on operational requirements (e.g., day/night rotation). Includes weekends and public holidays as required. Shift allowance/OT (if applicable) will be shared during the hiring process.

Job Requirements

Minimum N/O Levels, NITEC/Higher NITEC, Diploma or equivalent; relevant experience is an advantage. Experience in reception, customer service, service desk/helpdesk, call centre, or workplace operations preferred. Comfortable with basic systems (email, MS Office/Google Workspace; ticketing tools a plus). Strong service mindset with good communication and interpersonal skills. Calm under pressure with attention to detail; able to follow SOPs and security protocols. Able to commit to 12-hour rotating shift work reliably. Work pass holders welcome (subject to prevailing regulations and eligibility). Preferred (Nice to Have) Familiarity with meeting room AV/VC (Teams/Zoom rooms), printers, and access/visitor management systems. Experience coordinating vendors and handling facilities/service requests. Ability to communicate in English and at least one other language is an advantage.

Job Title Facilities & Front Desk Coordinator (12 hrs rotating shift)
Salary SGD2,500.00 - 2,700.00
Employment Type Full Time
Working Experience 1 Years
Qualification GCE N Level / Nitec