[Popeyes] Guest Relationship Crew / Manager

Job Detail

Guest Engagement to ensure best guest experience Assist at the counter which includes Cashiering, Release of Orders to guests & delivery riders, and assisting with queries Ensure order accuracy Ensure cleanliness of lobby and counter areas at all times Ensure Food safety, Hygiene and Guest Experience Standard Operating Procedures (SOPs) are adhered to the highest standards Ensure that Self-Ordering Kiosks (SOKs) are functioning during restaurant operating hours Assist with restaurant operational trackers and to gather guest feedback Assist with the disposal of lobby rubbish - Adhere to brand operations standards - Guest Experience Manager to manage the above tasks and to lead the guest experience crew(s) within the restaurant